PSPS Alert
Public Safety Power Shutoffs (PSPS) may be necessary to protect communities. See the latest updates.
PSPS Notifications Test
Class name
left-box-content
Expose as Block
No
We are testing our Public Safety Power Shutoff (PSPS) notification system in June to confirm recent improvements. Since we are testing every phase of PSPS notifications, you may receive several emails for each service address on your account.
We understand these messages may be an inconvenience and appreciate your patience.
During this time, we encourage you to review your emergency preparedness plan and update your contact information so we can reach you with timely notifications. If you would like to receive notifications for additional addresses (where you are not the customer of record), please sign up for our address-level alerts.
Expose as Block
No
Class name
sce-ot-col-padding
Expose as Block
No
Expose as Block
No
Add Horizontal line
Off
FAQs
Class name
sce-header-center
Expose as Block
No
Why am I getting these test notifications?
We are testing our PSPS notification system to confirm recent improvements. Test notifications are being sent to a limited number of customers in high fire risk areas and near adjacent circuits that might experience PSPS.
Class name
sce-ot-video-tab-content
Expose as Block
No
Will I lose power?
No customers will be shut off. We are only testing our PSPS notification system.
Class name
sce-ot-video-tab-content
Expose as Block
No
Expose as Block
No
Add Horizontal line
Off
Why do you need to do this?
We are improving the accuracy and timeliness of our PSPS notifications.
Class name
sce-ot-video-tab-content
Expose as Block
No
When is this happening?
The notification system test is taking place in June. Your power will not be shut off.
Class name
sce-ot-video-tab-content
Expose as Block
No
Expose as Block
No
Add Horizontal line
Off
What do I need to do?
No customer action is required.
Class name
sce-ot-video-tab-content
Expose as Block
No
Does this mean you are planning to do more power shutoffs?
No. This test is not connected with an increase in PSPS activity. We continue to use PSPS as a measure of last resort. We are working to improve notification accuracy and timeliness.
Class name
sce-ot-video-tab-content
Expose as Block
No
Expose as Block
No
Add Horizontal line
Off
How can I opt out of these and all other PSPS notifications?
The California Public Utilities Commission considers PSPS and other outage notifications emergency notifications, and we do not have an opt-out mechanism. These notifications are important to help keep you informed in the event of emergency outages, including PSPS and other emergencies such as storms, earthquakes or fires.
Class name
sce-ot-video-tab-content
Expose as Block
No
I have multiple addresses. Can you just test one of my addresses?
We are testing our entire system and cannot select individual addresses to target while maintaining the integrity of the test.
Class name
sce-ot-video-tab-content
Expose as Block
No
Expose as Block
No
Add Horizontal line
Off
Why am I subject to PSPS when my lines are underground?
In some cases, underground lines are connected to the grid via above-ground lines that are at risk, and there is no way to keep the underground portion of the line energized while shutting off the above-ground portion.
Class name
sce-ot-video-tab-content
Expose as Block
No
I did not get any test notifications, although my neighbors did.
You might not be on the same circuit and not subject to this test. However, this is a good reminder to review our notification sign-up page to update your contact information and preferred notification method.
Class name
sce-ot-video-tab-content
Expose as Block
No
Expose as Block
No
Add Horizontal line
Off
I usually receive my notifications in another language, but these notifications were only in English. Is this a change in your notification policy?
During the test, notifications will be sent in English. In a real PSPS event, you will receive notifications in your preferred language.
Class name
sce-ot-video-tab-content
Expose as Block
No
Do I need to respond to the notification?
For this test, no response is necessary. If this were a real PSPS emergency, the notification would provide information about the timing of the shutoff.
Class name
sce-ot-video-tab-content
Expose as Block
No
Expose as Block
No
Add Horizontal line
Off
What is a Public Safety Power Shutoff (PSPS)?
The threat of wildfires in California is real and growing. With over a quarter of SCE’s service area in high fire risk areas, keeping our communities safe by preventing wildfires is a top priority.
Expose as Block
No
Add Horizontal line
Off
Class name
csrp-weather-backtotop
Expose as Block
No