How do I open a Remedy request for IT support to solve the customer's SCE EnergyManager® issue?

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I am an SCE employee. A customer is experiencing an issue with SCE EnergyManager® reports. How do I open a Remedy Request for IT support to solve the customer's issue?

Please visit the SCE Portal > Technology Help Center > Get IT Support to submit a Remedy request for IT assistance.

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1-800-655-4555