Assistance Center
Our thoughts are with the communities that have been impacted by the recent wildfires. The Assistance Center provides timely and accurate wildfire status and updates when new information is available as well as access to wildfire safety resources and agency contacts.
If you have been impacted by the Palisades or Eaton wildfires, visit our Disaster Recovery page for information about programs, rebates and dedicated resources to support you.
If you are impacted by a recent wildfire (or other major disaster), please submit your information here.
Location: Los Angeles County
Start Date: 01/10/24
Location: Los Angeles County, Orange County, Riverside County, San Bernardino County, Santa Barbara County, Ventura County
Start Date: 02/03/24
Location: Kern County
Started: 07/24/24
Location: Rancho Palos Verdes
Start Date: 8/29/24
Location: San Bernardino County
Start Date: 9/5/24
Location: Los Angeles County and San Bernardino County
Start Date: 9/8/24
Location: Orange County and Riverside County
Start Date: 9/9/24
Location: Los Angeles County and Ventura County
Start Date: 1/7/25
Location: Ventura County
Start Date: 11/6/24

Disaster Support
Learn about payment arrangements and other available consumer protections.

Customer Care Resources
Learn more about wildfire disaster assistance available to customers impacted by recent wildfires.
Additional Resources
- redcross.org - American Red Cross disaster assistance website
- fire.ca.gov - Official website for the California Department of Forestry and Fire Protection
- readyforwildfire.org - CAL FIRE's wildfire preparedness website
- caloes.ca.gov - California Governor's Office of Emergency Services website
- ready.gov - Disaster preparedness information from the U.S. Department of Homeland Security