Which alerts and preferences can I manage online?
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Paperless Billing
Outage Alerts
- Emergency Alerts: Stay informed about Public Safety Power Shutoff (PSPS) events and Rotating Outages
- Repair and Maintenance Alerts: Stay informed about unplanned repair and planned maintenance outages.
PSPS Address Alerts for Non-SCE Customers
These alerts are helpful for residential and commercial tenants who do not maintain their own SCE service accounts, caregivers, frequent travelers, and service providers. You can choose to receive alerts by email, text, and/or voice message. Standard message and data rates apply.
Other Notifications
- Budget Assistant: Get early warning of projected high usage charges
- Critical Peak Pricing : CPP alerts help you plan for CPP events. We will notify you the day before an event via phone, email, or text.
Demand Response Alerts
Download the DR Alerts mobile app to receive courtesy custom alerts* about upcoming DR events, delivered straight to your smartphone.
Residential
- Summer Discount Plan (SDP)
- Critical Peak Pricing (CPP)
- Smart Energy Program (SEP)
Business
- Agricultural Pumping Interruptible (API)
- Capacity Bidding Program (CBP)
- Critical Peak Pricing (CPP)
- Summer Discount Plan (SDP)
- Base Interruptible Program (BIP)
- Real Time Pricing (RTP)
- Emergency Load Reduction Program (ELRP)
Language Preferences
- Website Language: Your language options are English, Spanish, Korean, Chinese, Vietnamese. When content is available in your preferred language, it will be displayed based on this setting. Otherwise, content will be shown in English.
- Notification Language: Multiple language options are available for Public Safety Power Shutoff alerts and repair/maintenance alerts only. Language options will be expanded to encompass additional alert and notification types in the future.
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