What should I do if the report data does not appear to be correct?
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I ran a report in SCE EnergyManager®, but the report data does not appear to be correct. What should I do?
SCE EnergyManager® pulls daily usage and demand data directly from the electricity meter. However, data transfers are sometimes delayed, which may result in missing or inaccurate data.
If your reporting data is for an account already billed and you have an assigned SCE Account Manager, please contact them. They will review your report and data and assist you. If you do not have a designated Account Manager, please call us at 1-800-990-7788; our team will gladly assist you.
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