What should I do if SCE EnergyManager® is not allowing me to submit my request?

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I attempted to run a report in SCE EnergyManager®, but the system is not allowing me to submit my request. What should I do?

Troubleshooting

In addition, close your web browser window, clear your cache (delete your browsing data), open a new SCE Energy Manager session, and try rerunning your report. Closing, clearing, and re-opening your browser session will usually solve the issue; however, if you experience it again, please call us at 1-800-990-7788, and an SCE representative will gladly assist you.

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1-800-655-4555