How do I cancel a service request once it's been submitted?
- 3175 views
| people found this helpful
To cancel your service request, call us at 1-800-655-4555. If you cancel your service request, we will send you a confirmation email for the cancellation.
![""](/sites/default/files/2024-06/Picture1_4.png)
2. To cancel a pending service request, click “Find My Request” in the body of the confirmation email or upper right of the Move Center page.
![""](/sites/default/files/2024-06/Picture2_1.png)
3. Customer must either log in or lookup account to proceed.
![""](/sites/default/files/2024-06/Picture3_0.png)
4. On the “My Request” page, input the confirmation number described in step one and click the trash icon. Customer will be asked to confirm service request cancellation.
![""](/sites/default/files/2024-06/Picture4_1.png)