Phone Numbers
You can call and talk to one of our representatives Monday through Friday, from 7 a.m. to 7 p.m. Saturdays from 8 a.m. to 5 p.m.
1-800-611-1911
(24 hours a day , 7 days a week)
1-800-950-2356
1-800-611-1911
(24 hours a day , 7 days a week)
Internet Service Problems
1-800-409-2365General Business Customer Service
1-800-990-7788Account Balance
1-800-950-2356Authorized Payment Agencies
1-800-747-8908Digging Hotline
811 (Southern California) or 1-800-642-2444 (other areas)TTY (Telecommunications device for the hearing impaired)
1-800-352-8580California Alternate Rates for Energy (CARE) /
Family Electric Rate Assistance (FERA)
- English: 1-800-798-5723
- Spanish: 1-800-798-5723
- Chinese: 1-800-843-8343
- Korean: 1-800-628-3061
- Vietnamese: 1-800-327-3031
Low Income Rate Assistance
1-800-447-6620Multiculture Services
- Combodian: 1-800-843-1309
- Chinese: 1-800-843-8343
- Korean: 1-800-628-3061
- Spanish: 1-800-441-2233
- Vietnamese: 1-800-327-3031
Agricultural Customers
1-800-843-1309Net Energy Metering Customers
1-866-701-7868Energy Education Center - Tulare
1-800-77A-GTACCatalina Island Services
1-800-367-8851Customer Training: Energy Education Center - Irwindale
1-800-336-CTACDeregulation
1-800-799-4723Electric Vehicle Information
1-800-438-4636Energy Theft Hotline
1-800-227-3901.