SOURCE
ESP
providing electricity supply
DELIVERY
UTILITY
delivering energy, maintaining lines, billing customers
CUSTOMER SERVICE
ESP
providing customer service
CUSTOMER
END-USE CUSTOMERS
enabling customer energy choices
What is Direct Access?
Direct Access (DA) is an option that allows customers to elect to purchase electricity and other services from an Electric Service Provider (ESP), instead of SCE. An ESP is the entity that contracts directly with the customer to provide electric service, and is responsible for arranging an adequate supply of electricity. ESPs are required to meet certain requirements with the California Public Utilities Commission (CPUC) in addition to meeting SCE’s financial and technical requirements.
Expose as Block
No
Expose as Block
No
Expose as Block
No