CORRECTION
In-Person Public Participation Hearings (PPHs) is on 4/10  in Long Beach.
Date: Wednesday, April 10, 2024 
Time: 2:00 p.m. and 6:00 p.m.
Location: Recreation Park Community Center, 4900 E. 7th St., Long Beach, CA 90804. 

The previous notice for the in-person SCE Public Participation Hearings before the California Public Utilities Commission for the 2025 General Rate Case (A.23-05-010) had an incorrect date. For complete information click here.

Arrearage Management Plan (AMP) Program

The Arrearage Management Plan (AMP) Program

The Arrearage Management Plan (AMP) Program is a debt forgiveness payment plan option for residential CARE and FERA customers who have past due bills totaling $500 or greater which are at least 90 days old. In exchange for making on-time payment of your current monthly bill, AMP will forgive 1/12 of the eligible total past due amount. Other terms and conditions are detailed below in the FAQ’s*.

How Does AMP Work?

The AMP program will forgive 1/12 of your eligible utility debt after each on-time payment of your current bill. After 12 on-time payments of individual monthly bills, the debt is fully forgiven (up to $8,000 per customer).

Who Is Eligible For AMP?

To be eligible for AMP, customers must:

  1. be enrolled in the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) program
  2. have total arrears of $500 or greater, some of which are at least 90 days old
  3. have been a customer of SCE for at least six months
  4. have made an on-time payment within the last 24 months that equals or exceeds the most current customer bill at the time of payment

IMPORTANT: Net Energy Metering (NEM), Direct Access (DA), and master metered customers are not eligible at this time.

Additional Questions

Please call SCE’s Customer Call Center at 1-800-655-4555 so that we may address any additional questions you may have.

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Frequently Asked Questions

To view common questions about the Arrearage Management Plan (AMP) Program, click here.